- Full Time
Medical Office Clerk
- Vacancy ID: 45475
- Omaha, NE (Offutt AFB)
We are excited to bring you on with our Clerical staff at Walter Reed Medical Center. In this position you will greet patients and visitors, answer phones, and take messages. We are looking for someone who has experience with scheduling medical appointments, gathering information from patients and making proper determination of eligibility, scheduling appropriate appointments for them, and instruction them. If you are looking for a career in a medical environment that will test your customer service and computer skills, this is the right position for you.
Join Our Medical Healthcare Team
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Application Requirements
Future Opportunity
Education:
- High School Diploma or General Educational Development (GED) Equivalency.
- Knowledge of Medical Terminology preferred.
- BLS (Basic Life Support) certification.
Minimum Experience:
- Six months working in an office setting.
Professional Performance Development Group, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or status as a veteran in accordance with applicable federal laws. Professional Performance also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. PPDG is an “Equal Opportunity/Affirmative Action Employer.”
The duties include but are not limited to the following:
- Greets patients/visitors at a front desk, information center or office setting.
- Answers main office phone line. Directs telephone calls to appropriate section for assistance.
- Takes messages as required.
- Arranges and schedules medical appointments and determines patient eligibility for services.
- Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
- Obtains updates and files medical records as needed.
- Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
- Ensures arrival of medical records prior to appointment(s).
- Initiates and locates patient medical records as needed.
- Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records)
Monday through Friday 0730-1630