Certified Medical Assistant

Job Duties and Responsibilities:

• Prepare examination rooms prior to the patient’s arrival.
• Assist with patient check-ins, admissions, discharges, and transfers as directed.
• Check patient’s vital signs, to include temperature, respiration, pulse, weight, blood pressure, and pulse oximeter reading.
• Obtain and document patient’s current medical history, drug history, chief complaints, allergies, and vital signs on the correct form.
• Perform diagnostic procedures when ordered.
• Maintain examination room stock levels and perform routine maintenance of examination rooms.
• Complete lab and x-ray requisitions in accordance with clinic policies.
• Enter demographic data into the computer upon patient check-in; enter diagnosis and departing time when patient is released.
• Maintain a level of productivity comparable with that of other individuals performing similar services.
• Participate in peer review and performance improvement activities.
• Practice aseptic techniques as necessary. Comply with infection control guidelines to include the proper handling, storage, and disposal of infectious wastes, and the use of universal precautions to prevent the spread of infection.
• Function with awareness and application of safety procedures.
• Perform efficiently in emergency patient situations following established protocols, remain calm, informing appropriate persons, and documenting events. Anticipate potential problems/emergencies and make appropriate interventions. Notify supervisor, director, or other designated person regarding problems that the HCW is unable to manage.
• Apply an awareness of legal issues in all aspects of patient care and strive to manage situations in a reduced risk manner.
• Participate in the implementation of the Family Advocacy Program as directed. Participation shall include, but not be limited to, appropriate medical examination, documentation, and reporting.
• Exercise awareness and sensitivity to patient/significant others’ rights, as identified within the MTF.
• Maintain an awareness of responsibility and accountability for your own professional practice.
• Participate in continuing education to meet own professional growth.
• Attend and/or comply with all annual training classes required by the Command, to include but not limited to online annual training provided by the MTF: disaster training, infection control, Sexual Harassment, Bloodborne Pathogens, Fire and Safety, Chemical, Biological, Radiological, Nuclear and Explosives (CBRNE), and all other required training.
• Actively participate in the command’s Performance Improvement Program. Participate in meetings to review and evaluate the care provided to patients, identify opportunities to improve the care delivered, and recommend corrective action when problems exist.
• Participate in the provision of in-service training to clinic staff members. Provide training and/or direction as applicable to support government employees (e.g., hospital corpsmen, students, etc.).
• Attend and participate in various meetings as directed.
• Perform timely, accurate, and concise documentation of patient care.
• Operate and manipulate automated systems such as JLV, HAIMS, MHS Genesis and Clinical Information System (CIS), participate in clinical staff Performance Improvement (PI) and Risk Management (RM) functions, as prescribed by the Commander. Maintain DOD email account as directed. The HCW shall be responsive to all email and voicemail communications.
• Exercise appropriate delegation of tasks and duties in the clinical direction and coordination of health care team members, patient care, and clinic activities.
• Maintain documentation of all treatment provided in accordance with clinic directives and prepare such records and reports as may be required. All records and reports must be legible. Abbreviations must be only those listed in local instructions.