Great opportunity to help support our Military members on our very important medical services team. Do you enjoy working in an office setting? Are you familiar and knowledgeable of Military terminology?

Minimum Qualifications:

  • High School Diploma or General Educational Development (GED) Equivalency
  • Knowledge of Medical Terminology preferred
  • Minimum six months working in an office setting
  • Ability to type a minimum of 50 WPM

Job Duties and Responsibilities:

The duties include but are not limited to the following:

  • Greets patients/visitors at a front desk, information center or office setting.
  • Answers main office phone line. Directs telephone calls to appropriate section for assistance.
  • Takes messages as required.
  • Arranges and schedules medical appointments and determines patient eligibility for services.
  • Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
  • Obtains updates and files medical records as needed.
  • Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
  • Ensures arrival of medical records prior to appointment(s).
  • Initiates and locates patient medical records as needed.
  • Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
  • Performs other administrative and clerical duties in support of the medical care and operational support.
  • Creates appointment schedules and templates in patient appointment computer system.
  • Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.